WORKING HOURS

Mon - Fri: 7am - 5pm

​​Saturday: 8am - 5pm

​Sunday: Event hours only

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© 2023 by Ghost Rock

You are witnessing the rise of the creatives...

 

The hospitality and travel industry is the first to feel the economic effects of the COVID-19 pandemic. 

 

We are working around the clock with our clients to address these effects on their businesses.

We have also extended our hours to be available 24/7 for small business owners. Call us at 502-414-4659 if you are an entrepreneur or small business owner and you need to be talked off a cliff. We are waiving all consulting and strategy fees. 

We will be streaming live daily at 6 PM (EST) on Facebook and YouTube with live updates on what we know about everything from SBA disaster loans, to tax relief, to digital innovations in hospitality that may help ride the storm, to how to make bread on the fly (yes, we know that too). 

We are committed to seeing our clients through this strange and stressful time. We will be pooling all our resources to help support businesses in their time of need.

We're on the cutting edge of an industry worth $1.5 trillion industry

 
 

01

Social Media Management

We use the latest software to manage multiple platforms, track activity, and provide in-depth analytics. 

02

Online Customer Relationship Management

Never let a review fall through the cracks, a troll run riot on your pages, or a customer service issue go unresolved. We write real, human responses and make sure that customer service issues are delivered to the right management team within 48 hours.

03

Photography

A customer's first impression of your business is often online and often from an image or video. Great visual content does wonders for your credibility. In other words, professional, striking visual content is a must. 

04

Digital Strategy

We build order from chaos and provide strategy that is realistic and focused on growth. Bottom line is we want you to make more money. Our strategy is where that begins.

05

Video and Multi-Camera Live Streaming

Live streaming is high reach, high engagement content that is authentic and allows for real-time connection with followers. We use the latest technology to produce professional multi-camera/device live streams. 

06

Digital Branding

Build a recognizable online brand that sets the standard for your industry. Be the first to use new tools and software, use assets like a pro, and deliver a consistent message that keeps your hotel/restaurant/attraction/product on the lips and screens of consumers.

07

Staff Training and Education

Small businesses have the most to gain from inexpensive digital advertising and social media. We train your staff to use social platforms responsibly and offer helpful tricks on how to stay consistent. We are currently developing a proprietary digital education program. More on that soon.

08

An Outside Eye

Are you a boutique business with a limited budget? We will help you build a strategy, get the right software, and train you how to manage your own digital presence. Are you a large hotel with your own marketing team? We'll make sure they are armed with the latest knowledge and tools in the business. 

08

Advanced Analytics and Reporting

We use the most advanced social media and web analytics available to track engagement, activity and ROI. We track every type of interaction to create a big picture of the brand's influence and relevancy to target audiences. 

 

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